Privacy Policy
Introduction
This Privacy Policy explains how EntryThingy ("we", "us", or "our") collects, uses, and protects information from users of our platform. It covers artists, galleries, jurors, and anyone who visits our website.
This policy works alongside our Terms of Service and GDPR Policy. If you're in the EU, the GDPR policy includes additional rights specific to you.
What We Collect
Account Information
When you create an account, we collect your name, email address, and password (stored encrypted). Galleries also provide organization name, website, and location.
Profile and Submission Data
Artists may provide artist statements, biographies, CVs, contact details, and artwork images. This information is used to facilitate submissions to galleries.
Payment Information
We do not store credit card numbers. Gallery subscriptions are processed by Stripe. Entry fees are processed through galleries' own PayPal accounts — we don't handle or have access to those payment credentials.
Technical and Usage Data
When you use EntryThingy, we automatically collect:
- IP address and browser information
- Pages visited and features used
- Device type and operating system
We use analytics services (see "Third-Party Services" below) to understand how people use our platform.
How We Use Your Information
- To operate the platform: Account management, submissions, notifications
- To process payments: Gallery subscriptions via Stripe
- To send emails: Submission confirmations, account updates, and platform announcements via Postmark
- To improve the platform: Analytics and usage patterns help us make EntryThingy better
- To promote EntryThingy: We may use submitted content (such as artwork images) in marketing materials, social media, or case studies to showcase the platform. We will not sell your artwork. See our Terms of Service for full details on this license.
- To provide support: Responding to questions and troubleshooting issues
How Your Data Is Shared
With Galleries You Apply To
When you submit to a gallery's call for entry, your submission data — including your name, contact details, artist statement, CV, and artwork — is shared directly with that gallery. The gallery becomes the data controller for your submission data. We facilitate the transfer, but we cannot control how galleries use your information after they receive it.
With Jurors
Galleries may grant jurors access to your submissions for review purposes. In blind jury mode, your identifying information is hidden from jurors.
With Third-Party Service Providers
We use the following services to operate EntryThingy:
| Service | Purpose | Data Involved |
|---|---|---|
| Amazon Web Services (AWS) | Data and image storage | All platform data |
| PlanetScale | Database hosting | All platform data |
| Stripe | Gallery subscription billing | Gallery payment info |
| Postmark | Email delivery | Email addresses, message content |
| Seline | Website analytics | Page views, visitor data |
| Sentry | Error monitoring | Technical data, error logs |
These providers process data on our behalf under their own privacy policies and security practices.
What We Don't Do
- We do not sell your personal information
- We do not rent or trade your data with third parties for marketing
- We do not share your data with advertisers
Cookies and Analytics
EntryThingy uses cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Understand how people use the platform (via Seline)
You can control cookies through your browser settings. Disabling cookies may affect platform functionality (like staying logged in).
How We Protect Your Information
We implement reasonable security measures to protect your data, including:
- Encryption during transmission (TLS/SSL)
- Encryption at rest (via our infrastructure providers)
- Access controls and authentication
- Secure password storage (hashed, not stored in plain text)
No system is perfectly secure. While we take reasonable precautions, we cannot guarantee absolute security. See our Terms of Service for our full disclaimers.
Data Retention
We retain your data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your data within a reasonable timeframe, except:
- Data already shared with galleries through submissions (which they control)
- Data we're required to retain for legal or compliance reasons
- Aggregated, anonymized data that can no longer identify you
You may request deletion of your account and data at any time by contacting us at hello@entrythingy.com.
Children's Privacy
EntryThingy requires users to be at least 18 to create an account. Users between 13-17 may use the platform with parental consent. We do not knowingly collect information from children under 13.
International Users
EntryThingy stores and processes data in the United States. By using our platform, you consent to your data being transferred to and processed in the US. For EU users, please see our GDPR Policy for information about your additional rights and the safeguards we have in place.
Changes to This Policy
We may update this Privacy Policy from time to time. For material changes, we'll update the date below and may notify you via email. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
EntryThingy hello@entrythingy.com
Last Updated: February 3, 2026